The Flow module in Videoreach is what is used in Videoreach to simulate an interaction with your Patients/Members. A Flow in Videoreach can have ONLY one of the following statuses at one time:
- Draft Status: This is for a new Flow that is created. If a flow has this status:
- Changes can be made to the Flow name, tags and language
- Steps can be edited for this Flow
- Steps can be deleted in this flow
- Steps can be added to this Flow
- A Flow in Draft status can also be deleted.
- Activated Status: Once all changes are completed for a Flow, a Flow is activated. ONLY Flows in activated status show up under Program schedules and can be added to Program schedules.
- Archive Status: Once an activated flow is no longer used, it can be archived. Archived flows are not considered active. Once archived, a flow can NOT go back to being active.