Programs in Videoreach allow you to orchestrate the interactions (aka Flows) with Patients/Members based on the Patient’s Visit Date/Time. Programs also allow you to group common interactions for a Patient/Member together so that they can be planned for each Patient/Member based on their upcoming schedule. Typically, you can create Programs out of set clinical protocols, care plans or your own Patient/Member engagement protocols.
The Program module is the one stop place to go to to see the important information about the Programs. Here is how you get to it.
- Login to your Videoreach account by going to www.videoreach.run.
- Once logged in, click on the Program menu item on the top right.
- Search for the Program record first. You can search by the Program Name. Use the status filters to narrow down your search.
- Click on the row with the Program record.
- You will land on the Program Details page.
- This page contains the following sections:
- The left section contains soem key details about the Program like the Name, how many Patients/Members are enrolled in the Program, which Visit Type the Program is associated to.
- The Summary tab shows the different engagement metrics for this Program.
- The Enrolled Patients tab shows the different Patients/Members who have been enrolled into this Program.
- The Scheduels tab shows the different Schedules that have been created for this Program.
- The Responses tab shows the different responses from the Patients/Members for this Program.
For any further questions, please contact us via this link.