The Flow module in Videoreach is what is used in Videoreach to simulate an interaction with your Patients/Members. Be sure to read the article about different flow statuses.
Please note that ONLY Flows that are in Draft status can be deleted.
Here is how you delete a Flow:
- Login to your Videoreach account by going to videoreach.run and clicking on login.
- Once inside Videoreach, click on the Flow menubar item on the top right.
- Scan through the list of Flows or search for a flow name to ensure you haven’t created the flow before.
- Hover over the Flow you want to edit, and click on the 3 vertical dots by the Flow row.
- Select Delete Flow to delete this flow.
- A confirmation dialog box appears asking you to confirm the deletion.
- Click on the Yes button to delete the flow. Or, hit Cancel.
- If you hit Yes, then a confirmation message appears in the bottom left.
- That’s it!! :) You just successfully deleted a flow.