The Flow module in Videoreach is what is used in Videoreach to simulate an interaction with your Patients/Members. Be sure to read the article about different flow statuses. REMEMBER Flows that are archived, can NOT be un-archived.
Please note that ONLY Flows that are in the following status can be archived:
- Draft Status
- Activated status, but not associated with a Program Schedule
Here is how you arhive a Flow:
- Login to your Videoreach account by going to videoreach.run and clicking on login.
- Once inside Videoreach, click on the Flow menubar item on the top right.
- Scan through the list of Flows or search for a flow name to ensure you haven’t created the flow before.
- Hover over the Flow you want to edit, and click on the 3 vertical dots by the Flow row.
- Select Archive Flow to archive the Flow.
- You will get a confirmation dialog box confirming you want to archive this flow.
- If you still wish to proceed, then click on Yes.
- A success message will appear in the bottom left.
- That’s it!! :) You just successfully archived a flow.