We built Videoreach to help healthcare providers and plans to engage their Patients/Members, improve Patient/Member outcomes and do all this without doing too much work. We have developed Videoreach along with doctors, patients and caregivers.
Having your Patients continue to see your face and hear from you allows you to build connections and deeper engagement with them outside of your offices, clinics or hospitals. It also gives them a sense of person to person connection vs. with a chatbot or with paper. This is how you effectively convey empathy, care and information. And, we feel Videoreach can help you with the following usecases:
Surveys & Screenings
This is an area where Videoreach truly excels compared to other platforms. Put yourself in the shoes of your Patients and/or Members, how would you liked to be asked questions: via a paper printout, a text message, or a REAL CONVERSATION. This is what Videoreach offers. Further, using videos and asking questions is also a great opportunity for you to educate Patients, provide context, explain questions and actually get more accurate insights from them. And, we think it can serve any several healthcare specific usecases:
- Depression Screenings
- Patient Satisfaction Surveys
- Diabetes Screening
- Staff Performance Surveys
- New Patient Onboarding
- Program Onboarding
- Disease Specific Screenings
- Annual Wellness Visit Pre Screening
- Fun Surveys (ever tried these with your Patients?- get to know them? - tiktok works these well, so can you π)
- Anything that has a question and answer component
These are just some examples. There are many moreβ¦.. We look forward to learning from you as to what Surveys and Screenings you use Videoreach.
Education
It has been proven that Videos can increase learning by more then 30%. That is especially true for the older generation. This is simply because it is so natural to us being human- we learn better by talking/hearing from someone vs. reading a textbook. And, this is what your Patients expect from you. Videoreach allows you to use your own storytelling techniques and personal expressions to educate Patients using Videos for:
- Disease Education (like Diabetes Education, Helping with Cancer anxiety)
- Pre Surgery Information
- Pre Procedure Information
- Medication Education
- Medical Device Education (like for Remote Patient Monitoring)
- Training for your own staff
- Specialty Medical Interpretation (Provide accurate video translations of healthcare services spanning primary care to surgery)
- Chronic Disease Management
- In the middle, use this opportunity to teach them about you- a hobby, a subject you are interested in, or what you have going on in your life.
You will be great at this. I mean you do this with your Patients day in and day out!! π
Check-Ins and Follow Ups
What would you prefer have a bot OR a text message follow up. Or, would you rather see your doctor/nurse/A HUMAN follow up with you after a tough procedure or a surgery or a visit. This is what Videoreach is built for, so you can use it for the following:
- Drive adherence and increase revenue via Remote Patient Monitoring follow ups
- Post Surgery Follow Up
- Post Procedure Follow Up
- Post Discharge instructions (for conditions like Asthma, Heart Failure, Diabetes)
- Post Visit Follow Up
- Just saying hi- help your Patients with their loneliness with your voice and face connection